Homeless Link does not provide accommodation or services directly to homeless people. However, this page gives you information on where to go for advice and support if you or someone you know is homeless or at risk of becoming homeless.

DO YOU NEED HOUSING ADVICE OR ARE YOU AT RISK OF BECOMING HOMELESS?

You can get detailed advice on your situation in the following ways:

  • Contact the Housing Department at your local council or visit a local advice service or day centre.  To find details of your local services, visit  Homeless UK or Shelter's Advice Services Directory
  • For telephone advice, call Shelter’s free housing advice helpline on 0808 800 4444 from 8am-8pm Monday-Friday, 8am-5pm Saturday-Sunday
  • For online housing advice and information visit Shelter's Housing Advice webpages
  • Advice guide from Citizen's Advice gives more general information on your rights, including benefits, housing, family matters and employment, and on debt, consumer and legal issues.

ARE YOU STREET HOMELESS OR DO YOU WANT TO GET HELP FOR A ROUGH SLEEPER?

If you are sleeping rough, or concerned about someone sleeping rough in London you can:

For advice and information on homelessness services outside London, visit Homeless UK. If you cannot avoid sleeping rough, Shelter’s website includes practical advice on getting help and making sure you are safe.

OTHER USEFUL SITES for homeless people

There are many other helplines and websites that can give you advice and information about specific issues, including: alcohol and drugs, asylum seekers and refugees, black and minority ethnic groups, domestic violence, ex-service personnel, health and mental health, lesbians and gay men, missing persons, older people, running away and young people.