Changing services: Changing lives

Changing services: changing lives - Workshop information

Are you ready to change your service? This conference explored all of the changes that can be made within a service to more effectively support a homeless person.

14 January 2010 | Birmingham

About the event

This conference was aimed at encouraging homelessness services to focus on moving clients forward. We are looking for services to provide the best opportunities for their clients, that will help them to move on and make a positive change to their lives.

In recent years, and with the support of the Places of Change programme, the homelessness sector has developed and come a long way. However we feel that some clients are still staying in the system for too long or are leaving for negative reasons and we feel that this can be changed by making changes to the services we offer.

It is not necessarily about completely revolutionising your service, as even a small change, without a large capital investment, can make a big difference.

This conference looked at how you can:

  • change your use of space
  • change your staff culture
  • change how you include all of your clients
  • change the type of meaningful activities you offer
  • change your approach to be person centred
  • change how your local community sees your service
  • implement the new qualification for the homelessness sector: Engage to Change

The conference was an opportunity to share good practice and innovative ideas, that can be implemented by others, and that don’t rely on capital funding to make them successful. 

 programme

To find out more details about each of the workshops and to download the presentations please click here.

TimeSession
9:30Registration and coffee
10:00Morning plenary session
 Richard Cunningham: Places of Change Programme, HCA
 Howard Jones: Director of Human Networks, Eden Project
 Gill Brown: Chief Executive, Brighter Futures
11.15Coffee break
11.30Morning workshops
 W1: Change the type of meaningful activities you offer
 Sarah Clark, Deborah Murphy & Darren Jones: Stonham Housing Association
 W2: Change how you include all of your clients
 Mark Choonara: Basement
 W3: Change your use of space
 Deborah Munt: Open Arts
 W4: Change your staff culture
 Jon Cox: Two Saints
12:45Lunch
13:45Afternoon workshops
 W1: Change the type of meaningful activities you offer
 Sarah Clark, Deborah Murphy & Darren Jones: Stonham Housing Association
 W2: Change how you include all of your clients
 Mark Choonara: Basement
 W5: Change your approach to be person centred
 Ceri Sheppard: Freelance
 W6: Change how your local community sees your service
 Danny Maher: Cricklewood Homeless Concern
WK7: Engage to Change: taster session
Kathy Hanson: CIH
Lisa Reed: Homeless Link
15:00Coffee break
15:15Client led panel session: what made the difference to me
16:15Conference close

 

Conference Fee

Member typeFee
Band Community & A£120
Band B - E£155
Non-member£275

 Venue

The conference was held at:

The Priory Rooms Meeting & Conference Centre
40 Bull Street
Birmingham
B4 6AF

This venue is located in the heart of Birmingham city centre, within easy reach of Birmingham New Street, Moor Street and Snow Hill train stations. We would recommend that delegates travel by train, as there isnt any parking on site. If you wish to drive, please use the NCP car parks located in the city centre.

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