Training courses we run

Listed below are the courses we run. For more information please click on the course you are interested in.

Some of these courses are available as Scheduled courses in which case the dates they are running are available on their individual pages.

All courses are available as In-house training. The dates for these can be arranged to be mutually convenient for both you and the trainer.

Courses in Alphabetical ORDER

• Achieving high standards in the redrafted Quality Assessment Framework (QAF)
• CBT - Cognitive behavioural therapy: Principles and practice
• Client involvement
• Day centres: Places of acceptance, empowerment and change
• Difficult, disturbing and dangerous behaviour
• Effective keyworking
• Effective keyworking & Outcomes Star
• Engage and empower: Raising clients' confidence, motivation and communication skills
• First aid
• Getting homeless people into education, employment & training
• How to prevent evictions, abandonments and exclusions
• How to use the Outcomes Star
• Housing Benefits
• Managing conflict, violence and aggressive situations
• Mental health and homelessness
• Motivational interviewing
• Personalisation
• Resettling homeless people
• Staff supervision skills: How to get the best out of your team
• Supporting staff after a major incident
• Welfare benefits overview
• Working with Central & Eastern European clients
• Working with suicidal and self-harming clients
• Working with the homelessness law