Who should use this guidance?:
Local authority officers working within commissioning for housing-related support, such as Supporting People teams and their equivalents.
Since the removal of Supporting People ring-fencing in 2009, there have been significant changes to the structures and approaches of local authority housing-related support teams. Budget reductions have led to further changes in the ways that services are commissioned and monitored, leading to a mixed picture across England.
This guide is drawn from Homeless Link's research with local authorities and includes examples of how commissioners and teams have responded to the changes. Risks, opportunities and key points are highlighted in relation to: the restructuring of commissioning teams; maintaining a strong identity; managing reduced budgets; identifying changes in client needs; monitoring and reviewing services; and supporting service providers through change.