Preventing evictions, abandonment and exclusions

Tuesday, 19 March 2019

This course considers practical ways to reduce unplanned moves from your service.

At a glance

Course type: Practical
Who should attend? Front line support workers, Managers

Click here for full course details or to book an in-house session for you and your colleagues

Unplanned moves from hostel accommodation and other supported housing projects (in the form of evictions and abandonment) often result in people returning to street homelessness. Repeat homelessness for this very vulnerable client group could be prevented, resulting in better outcomes for homeless people and cost savings for the agencies that support them.

Reducing evictions is essential for those managing hostels and supported housing as this is a key requirement of many funders. 

Who is this course for?

Frontline staff and managers involved in the housing management process in all forms of supported housing.

What will you learn? 

On completion of this course you will be able to:

  • Use housing management procedures as an opportunity to plan for success
  • Manage residents' behaviour effectively
  • Get the best out of joint working
  • Understand and use good practice from the homelessness sector
  • Use key communication skills such as negotiation and feedback


Homeless Link, Minories House, 2-5 Minories, London, EC3N 1BJ


Great training, lots of simple tools to implement change

Lyndsey Sanderson, Doorway

Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Twitter: @TrainingHL