Upcoming events and training

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

A practical training for London frontline workers on how to support people experiencing homelessness with immigration issues, covering the boundaries of immigration advice, evidence gathering, and accessing legal aid and support services.

Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.

This course will explore practical ways to reduce unplanned moves from your service.

A London-only training for frontline workers on housing options for people experiencing homelessness who are migrants, covering entitlements, alternative accommodation routes, and support where immigration status limits access to mainstream housing.

A free webinar to hear about the impact of applying trauma-informed care within supported housing services, featuring a premier of our new animation.

Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

A free forum for Local Authority Commissioners of homelessness services, focused on discussing solutions to finding suitable buildings for supported housing services.