Actively monitoring live data

Active reporting is a method that supports services to reflect on their practice in each individual case as it happens, enabling immediate solutions to be identified that may not otherwise have been considered, but also to provide more accurate and timely information about practice within a service. Active reporting should be of any cases where a client is identified as at risk of eviction or abandonment, not just where they have left the service. This enables preventative work to be tried earlier. These reports should be collated either by a manager, senior manager, or commissioner, depending on the focus of the work. Active reporting can be a time-consuming process for staff completing reports and the person collating them, and so it is advisable to introduce this for a limited period only in order to evaluate the situation and monitor progress.

 

 

These can take place either within a project, involving all staff, or across a local authority area, bringing in representatives from different services. These meetings are an opportunity to reflect on practice and individual cases identified through active reporting or otherwise. They should provide a safe environment in order to share good practice, ideas, and issues being faced by individual staff members and/or services. They should ideally be facilitated by a manager, senior manager, or commissioner who can ensure that cases are discussed fairly and constructively.