Outcomes

Taking an outcomes approach
Measuring your outcomes
National outcomes

Monitoring and reporting outcomes has become increasingly important within the homelessness sector as a method to measure change.  These pages provide information and resources on outcomes for organisations working with homeless people.

Why outcomes?

To end homelessness, our sector needs to change the lives of the people it works with. Changing attitudes is central to this. Taking an outcomes approach is vital to show how you are changing the attitudes of each individual you see. It is the means to demonstrate the real difference you are making in changing lives.
 

Resources

On these pages you can find information on:

Outcomes programme

In June 2008, Homeless Link took over managing the London Housing Foundation's Outcomes Programme for the homelessness sector that includes administering the widely used Outcomes Star tool. We see this as a major opportunity to promote the value of an outcomes approach in helping homelessness services to focus on the needs, potential and development of each individual person. The aim of the programme is to support organisations to improve their services to end homelessness.
 
Aim of the Outcomes Programme
The overall aim of the Outcomes Programme is to support organisations to improve their services to end homelessness.
 
Objectives
  1. To encourage organisations to have a shared philosophy of an outcomes approach
  2. To enable homelessness agencies to access and use outcomes measurement tools that meet their needs
  3. To increase awareness of good practice in outcomes approaches
  4. To improve services for vulnerable people who may be at risk of homelessness within other sectors
  5. To enable the sector to improve its services through good outcomes data
  6. To increase awareness of Homeless Link’s outcomes programme.
For further information on our Outcomes Programme, contact the Innovation and Good Practice Team.