Critical Mass Toolkits

Data Toolkit
Funding and Data toolkit
Ethics Toolkit
How to Use the Critical Mass Toolkits
Introduction 01

Alt text to go here Introduction to Critical Mass

The Critical Mass toolkit offers advice and guidance to homelessness services about how to develop and use operational data for a range of opportunities in addition to client support. These opportunities include improving service provision, influencing funders and preparing to use data for research purposes. How to use these toolkits » Find out more about Critical Mass »

Ethics 02

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The Ethics Toolkit explores the legal and ethical considerations of using client data for research purposes. The tools were informed by our research into current consent and confidentiality practices in homelessness services, legal responsibilities, ethical frameworks, consultations with clients and staff, and practice in similar sectors and settings.

We have created a range of resources specifically for the differing needs of Clients, Frontline Staff and Organisations. The resources provide accessible and user friendly information for clients and frontline staff, and will assist homelessness services to identify and address a number of key legal and ethical issues.
Ethics toolkit »

Data 03

Alt text to go here Data

Data and information about your client is crucial in securing funding, discovering emerging trends, as well as improving service provision. The data toolkit contains a set of documents which have been designed to help and support services in collecting and analysing client data.
Data toolkit »

Funding & data 04

Alt text to go here Funding & data

Services need resources to survive, making funders one of your key stakeholders. The aim of this toolkit is to provide guidance and resources to help you collect the right information and use it in the most effective way with your current and prospective funders.

This includes using the information to influence the strategic direction of funders, evidence emerging needs and gaps that need funding, prove why you are the best service to meet those needs, and demonstrate the impact you are making.

Funding & data toolkit »