Mental health service Interventions for people sleeping rough

This course will enable participants to use relevant legislation and procedures to consider whether to intervene with people who are experiencing homelessness where there are concerns that they may have a mental illness. The course expands on material available in the Mental Health Service Interventions for Rough Sleepers Toolkit and Guidance.

This course will give you the practical skills needed to help clients improve self-awareness, build motivation and self-esteem, break free from unhelpful behavioural patterns, and take responsibility for their actions and choices.

A mixture of training methods is used on this course. You will explore typical problems faced by professionals that work with vulnerable people, such as the tendency to attribute “blame” on to others and resistance to pro-activity. The blend of approaches is designed to ensure that you will gain insights that are of immediate, practical use in your everyday working life.

Online learning

If you are interested in potentially running this topic through our live, interactive online in-house offer please contact James Cuming on 07375 042 815 or 

Who is this course for?

Those involved in voluntary sector support services for people experiencing homelessness such as outreach workers, day centre workers, and hostel workers. As well as Local Authority Housing Option Teams. It will be of particular relevance to workers who refer service users to statutory mental health services as part of their role. 

What will you learn?

On completion of this course you will:

  • Be able to refer appropriately to the principles and relevant sections of the Mental Health Act 1983 (MHA) when making a referral to statutory services, specifically in the use of the Mental Health screening tool
  • Be able to refer appropriately to relevant sections of the Mental Capacity Act 2005 (MCA) when making a referral to statutory services, specifically in the use of the Mental Capacity screening tool
  • Be able to make an assessment of capacity (S3 MCA) using the Mental Capacity Act 2005
  • Have considered options for contributing to the care plan once someone has been admitted to a psychiatric inpatient unit
  • Have considered how the Safeguarding procedures, as defined by the Care Act 2014, may be relevant to a person who is experiencing homelessness
  • Be able to make an appropriate intervention with a person experiencing homelessness where they are at immediate risk of significant harm or death.


Face to face: One-day course
Online: Three 1.5 hour modules delivered over three dates 

Costs for one full-day face to face course or three 1.5 hour online modules

This course can be booked for a team of up to 16 for face to face training or up to 20 for online training 

Members face to face: £825 plus Trainer expenses
Members online: £850 - no Trainer expenses

Associate members face to face: £945 plus Trainer expenses
Associate members online: £970 - no Trainer expenses

Non members face to face: £1,175 plus Trainer expenses
Non members online: £1,200 - no Trainer expenses

Supporting women who are homeless

woman looking sad

A briefing for services about the particular issues affecting women who are homeless, and what sevices can do to respond to their needs. Includes a resource list and details of specialist agencies.


Smashing, excellent training run by a very knowledgeable and experienced trainer, thank you!

Delegate, at 18th May session

Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Twitter: @TrainingHL