In-Form is our online case management system developed for the homelessness sector and used by over 250 of our members to manage all their work with the people they help.
Olivia has a degree in Oriental Studies from Cambridge and her background is in systems management, specifically in the voluntary sector. She is also a Salesforce.com Certified Administrator.
"If I could change one thing about the homelessness sector...
...it would be for data collection to be at the heart of supporting service users to allow for clearer visibility on what works, and to better understand and respond to their needs."