Meet the member services team

Our member services team works directly with our members across England, through membership, events, training and consultancy, to improve homelessness and supported housing services.

  • Kate Alaway

    Kate Alaway

    Head of member services

    Kate is our head of member services managing the team who work directly with our members across England.

  • Mike Wilson

    Membership officer

    Mike is the first point of contact for all enquiries regarding membership and job advertising.

  • Alex McKenzie

    Conference and events manager

    Alex manages Homeless Link's conference and events programme.

  • Lana Newby

    Events officer

    Lana develops and co-ordinates our range of scheduled training and events.

  • Laura Millward

    Laura Millward

    Training manager

    Laura develops and manages Homeless Link's in-house training programme 

  • James Cuming

    Training manager

    James our training manager develops and manages Homeless Link's in-house training programme.

  • Sharelle Hunte

    Sharelle Hunte

    Training officer

    Sharelle coordinates our in-house training courses.

  • Sophie Price

    Consultancy Manager

    "As the new Consultancy Manager, I will be coordinating a wide range of tailored support to the sector including research, evaluations and strategies. I also lead on The Enterprise Development Programme with the aim of building financial resilience through trading and enterprise."

  • Clare Riddiford

    Salesforce CRM & Systems Manager

    Clare Riddiford is the Salesforce CRM & Systems Manager at Homeless Link.

  • Helen McCall

    Marketing Manager for Member Services

    Helen McCall is Marketing Manager for Member Services at Homeless Link.

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