Tell us your views

Tuesday, 27 January 2015 - 12:19pm

To properly represent our 500+ members, we need to understand what you expect from us. Our 2015 Membership Survey is your chance to tell us.

In last year's annual membership survey, most of you told us that we represent homelessness services well, that our services are useful, and that what we do makes a real difference for the sector.

This is fantastic feedback for us, but what can we do better? What top concerns should we focus on in 2015/16 that will best help help you support your clients?

If the organisation you work for is a Homeless Link member, we want to know what you and your colleagues think.

To say thanks, we'll enter your name into a draw to win £125 in gift vouchers.

Click here to take part in this year’s Membership Survey

Your main concerns last year

1 - Health

We know from experience and research that being homeless can harm your health, so it'll come as no surprise that improving the physical and mental health of clients was ranked as the top priority by nine out of ten homelessness professionals.

2 - Prevention

Health was followed closely by preventing homelessness - more action to keep people in their homes through better advice and support.

3 - Accomodation

With rising rents and a shortage of affordable housing throughout England, many of you struggle when it comes to supporting peopleto move on from services into long-term accommodation. For two years running you have told us that increasing the supply and quality of accommodation is a top concern.

4 - Welfare Reform

Another common theme - welfare reform continues to be a great concern to a large proportion of you.

What’s happened since?

  • We ran a major consultation with you last year, to find out what priorities the next government should set to make the biggest difference to homelessness. These views are at the heart of Let's make the difference, our new manifesto to end homelessness.
  • We’ve campaigned hard on Health and Welfare, working closely with you, the Government and other organisations to improve the way services work together to provide support. Two important milestones were the easement of conditionality and a series of free events to build essential bridges between you and local Jobcentre Plus staff.
  • We’ve published a whole raft of new guidance for services and local authorities, and continued to provide local support to members.
  • We’ve published research on a range of topics, including Youth Homelessness and homeless health.
  • We continued our programme of national conferencesregional events, masterclasses and training courses.

New year, new government

In May, a new government will take the reins. That means it is all the more crucial that we keep listening to you, and stay tuned in to what concerns you most. Please make sure your voice is heard.

Click here to take part in this year’s Membership Survey

Talk To Us

Mike Wilson

Membership Data and Quality Manager

Mike is the Membership Data and Quality Manager at Homeless Link. He helps to improve our knowledge of our membership and support our member engagement strategy. Mike is also the first point of contact for all enquiries regarding job advertising.

Telephone: 020 7840 4455
Twitter: @MembershipMike