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This course aims to develop knowledge and understanding of the types of multiple disadvantage and important issues facing individuals who are experiencing homelessness and who are from a Black, Asian or minoritised community and the unique struggles they may face.

The course will also challenge delegates to question their own unconscious biases and understanding of these issues, in order to support and promote best working practices within their services. Delegates will leave with a practical plan of how to appropriately support their service users who are from Black, Asian or minoritised communities.

Who is this course for?

This course is designed for frontline workers and managers, including strategic managers and policy makers within homelessness and supported housing settings.

What will you learn?

Expansion of course aims and objectives are to ensure delegates:

  • Understand the Equality Act 2010 and how to apply it to their services from both a practical and compassionate perspective.
  • Understand cultural competency and specifically what culture is.  How experiences, disadvantages and needs can differ between cultures within Black, Asian and minoritised communities
  • Understand what inequalities have existed in the past and present and how this history and the present circumstances have had an impact on issues surrounding Black, Asian and minoritised communities affected by homelessness.
  • Have explored the causes of homelessness that are unique to Black, Asian and minoritised communities, and the consequences.
  • Understand Unconscious Bias and the role it can play in racial stereotyping, discrimination and prejudice. Delegates will develop a higher awareness of their own unconscious biases and focus on how they perceive differences.
  • Can examine how within services, stereotypes can be developed, barriers then created, and misunderstandings magnified that can then lead to entrenched issues within a service and how these can be tackled. Covering appropriate/inappropriate language, behaviours and actions.
  • What barriers may exist for a person who is from a Black, Asian or minoritised community accessing housing and support fairly.
  • Have discussed and considered specific support needs which are both relevant and important to Black, Asian and minoritised communities.
  • Putting the knowledge into application within services 
  • How to tackle Unconscious Bias.
  • How local communities are presently offering support and can support the needs of Black, Asian and minoritised individuals. How services can and should link in with various respected community leaders to work alongside them in supporting their service users.
  • Identify service diversity issues and work on solutions to address them.
  • Building a Culturally Competent Service - What changes can services make to be more inclusive and cater to the needs of Black, Asian and minoritised communities; covering service policy, staff awareness and support, and service users’ experience.

Course delivery style: Instructor-led classroom training, group discussions, design thinking, videos and workshop activities.

Duration

This course consists of 3 live interactive training modules, which will take place during one day, with breaks. When you sign up, you will be signing up for all 3 modules.

We ask for a commitment from delegates to attend all 3 sessions. Sessions are not recorded, and slides will not be available until all 3 sessions have taken place.

Module 1: Monday, 20 June 2022 | 9.30am-11.00am

Module 2: Monday, 20 June 2022 | 12.00pm-1.30pm

Module 3: Monday, 20 June 2022 | 2.30pm-4.00pm

Cost and bookings

Members - £95 per person - all three modules are included in this price - if you are a Homeless Link member, you will need to login/create a login using your organisation e-mail address in order to access the member rate

Non-members - £125 per person - all three modules are included in this price

Book and pay online

Book online here

Bookings to be invoiced

For bookings of 3 or more places, an invoice can be raised - please email Lana.Newby@homelesslink.org.uk to make bookings to be invoiced. Please provide names and email addresses of the delegates wishing to be booked for the training. We are unable to take requests for invoicing for fewer than 3 people for our online training.

Cancellation policy

Please find our cancellation policy for public online delivered training here

Bookings for larger groups

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation. This course can booked to be delivered in-person (subject to government advice).

Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815​ for more information. Prices are from £885 for up to 20 staff members.

Book now