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Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

Who is this course for?

For frontline staff and managers looking to improve practice within their service.

What will you learn?

By the end of the course participants will have:

  • Reflected on their own experiences of, and perspectives on, managing professional boundaries
  • Explored the reasons why we need boundaries, why we might sometimes cross them and the potential consequences of a boundary crossing
  • Reflected on a number of real life ‘boundary’ scenarios and established ways of managing them
  • Discussed and agreed good practice guidelines and appropriate policies, procedures and codes to manage professional boundaries.



This course consists of 3 live interactive training modules, which will take place over one day, with breaks. When you sign up, you will be signing up for all 3 modules.

Sessions are not recorded. Slides will be sent electronically.

Cost and bookings

Member rate: £125 per person - all three modules are included in this price

Non-Member rate: £165 per person - all three modules are included in this price


Bookings can be made via Eventbrite

If you are booking training places for 3 or more people an invoice can be raised, please email Lana.Newby@homelesslink.org.uk with the names and email addresses of the delegates you wish to book.

Cancellation policy

Please find our cancellation policy for public online delivered training here

Equalities, Diversity and Inclusion

Homeless Link is committed to Equalities, Diversity and Inclusion. We agree that we must recognise and value difference and recognise and redress inequality and disadvantage. Please click here to read our EDI statement in full.

Bookings for larger groups

This course can be booked by staff teams of up to 20 people on dates that are convenient for your organisation. It can be delivered either through live interactive sessions online or in person.

Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815 for more information. Prices are from £990 for up to 20 staff members.

Book now