Facilitation skills

Wednesday, 18 March 2020
Manchester | Earlybird discount available

Find out how to implement the tools, strategies and techniques that will empower you as a facilitator to engage, connect and competently lead groups of any size with confidence.

This course explores a range of exercises, tools and engagement techniques that delegates can implement in their own facilitation roles. The skills and techniques taught on this one-day experiential and practical course include how to successfully engage groups, project authority, overcome resistance, build connections and confidently manage group dynamics.

Who is this course for?

  • Staff, Team Members and Managers from homelessness organisations who either currently or will in the future facilitate small and/or large groups
  • Staff from other sectors who are currently responsible for facilitating groups and want to further upskill
  • Professionals whose role involves facilitating, for example: Team Meetings, Chairing Events, Conferences, Training, Q&A sessions, Planning Meetings, Teambuilding Events, Problem-Solving/Process Improvement Sessions, Feedback Sessions, Focus Groups, Partnership / Stakeholder Meetings and Networking Events

What will you learn?

On completion of this course you will:

  • Understand the role of a facilitator
  • Be able to implement a range of creative tools and techniques to engage, energise, connect and get the best out of attendees
  • Explore strategies to deal with resistance and manage challenging group dynamics
  • Understand how to project authority and lead with confidence using powerful body language and voice tools
  • Gain techniques that encourage open constructive dialogue and feedback
  • Understand the different “facilitator hats” you need to wear to be successful in your own facilitation roles

Delegates will be provided with a handbook of resources.


Bridge 5 Mill, 22A Beswick Street, Manchester, M4 7HR


Member - £115

Associate member - £130

Non-member - £160

Book your place