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Who is this course for? 

  • Managers and frontline staff in the homelessness and supported housing sector 
  • Staff from other sectors who provide employability advice and guidance 

What will you learn? 

This course will: 

  • Identify the challenges people experiencing homelessness face in relation to education, training, and employment  
  • Define your role in relation to supporting, building ambition, and encouraging steps towards independence 
  • Identify the differences between advice, information & guidance compared to using a coaching approach 
  • Provide you with coaching and strengths-based tools to help clients overcome barriers, increase motivation, and achieve their goals 
  • Give practical advice on best practice CV writing, applications, job search and interview techniques 
  • Explain the importance of accessing support services and signposting  
  • Identify what “work readiness” and “in-work support” could look like 

Note: Following the training, each delegate will receive a pack with CV and Mock Interview templates and Transformational Coaching Tools that they can use with their clients.


This course consists of 3 live interactive training modules, which will take place during one day, with breaks. When you sign up, you will be signing up for all 3 modules.

We ask for a commitment from delegates to attend all 3 sessions. Sessions are not recorded, and slides will not be available until all 3 sessions have taken place.

Module 1: Monday, 26 September 2022 | 9.30am-11.00am

Module 2: Monday, 26 September 2022 | 12.00pm-1.30pm

Module 3: Monday, 26 September 2022 | 2.30pm-4.00pm

Cost and bookings

Members - £95 per person - all three modules are included in this price

Non-members - £125 per person - all three modules are included in this price


Please email Lana.Newby@homelesslink.org.uk with your booking - please send the delegate name(s) and email addresses.

Cancellation policy

Please find our cancellation policy for public online delivered training here

Bookings for larger groups

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation. This course can booked to be delivered in-person (subject to government advice).

Please contact James.Cuming@homelesslink.org.ukor telephone James on 07375 042 815​ for more information. Prices are from £885 for up to 20 staff members.