Training

Our training courses are based on the latest practice, policy, research and legislation. Let us help you develop the skills you need to tackle current issues and improve the support you offer.

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  • Stress, Vicarious Trauma and managing wellbeing

    Monday, 20 January 2020 | London | Two-day course

    This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout and vicarious trauma, and develop strategies and techniques for managing self-care and emotional wellbeing.

  • Key Groups Webinars - Unpredictable Environments: crisis response and effective engagement

    Wednesday, 18 December 2019 | Online | Free Training | October - March 2020

    The aim of these webinars is to supplement the Unpredictable Environments: Understanding & Responding to New Psychoactive Substances course that we are delivering across the country as part of the MHCLG funded Key Groups training programme.

  • Stress, Vicarious Trauma and managing wellbeing

    Monday, 20 January 2020 | London | Two-day course

    This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout and vicarious trauma, and develop strategies and techniques for managing self-care and emotional wellbeing.

  • Key Groups Webinars - Unpredictable Environments: crisis response and effective engagement

    Wednesday, 18 December 2019 | Online | Free Training | October - March 2020

    The aim of these webinars is to supplement the Unpredictable Environments: Understanding & Responding to New Psychoactive Substances course that we are delivering across the country as part of the MHCLG funded Key Groups training programme.

  • Key Groups Training - Unpredictable Environments: Understanding & Responding to New Psychoactive Substances

    Thursday, 9 January 2020 | Nationwide | Free Training | August - March 2020

    A new set of training packages are being funded by the Ministry of Housing, Communities and Local Government in response to their Rough Sleeping Strategy and their vision of halving rough sleeping by 2022 and ending it by 2027. 

  • Conflict Management: violent and aggressive behaviour

    Monday, 13 January 2020 | Manchester

    Practical training to help you deal with verbal abuse, violence, threats and aggression. Learn techniques that can be adapted for use in your service, pre-emptive strategies and positive action, and de-escalation skills. You will also learn what...

  • Soft Skills for Managers Training Programme

    Thursday, 16 January 2020 | Nationwide | Free training | September 2019-March 2020

    A series of MHCLG funded courses, to equip Local Authority Housing Options Managers with the tools they need to support their workforce to meet the requirements and spirit of the Homelessness Reduction Act, enabling them to embed best practice within...

  • Education, Training and Employment (ETE)

    Tuesday, 28 January 2020 | Two-day course | Manchester | Earlybird discount available

    Support your clients to move forward and access education, training and employment through practical tools, coaching and motivational strengths-based approaches.

  • Assessment & support planning skills

    Wednesday, 5 February 2020 | London | Earlybird discount available

    Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. This course will show you how to assess and plan an exemplary level of support for individuals.

  • Assessment & support planning skills

    Thursday, 6 February 2020 | Manchester | Earlybird discount available

    Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. This course will show you how to assess and plan an exemplary level of support for individuals.

  • Homelessness law, practice and the Homelessness Reduction Act

    Wednesday, 12 February 2020 | London | Earlybird discount available

    Develop your understanding of the statutory duties the people you support may be owed by the council, including the new duties of the Homelessness Reduction Act.

  • Complex Trauma and Trauma Informed Care for frontline staff

    Tuesday, 25 February 2020 | London | Earlybird discount available

    An introductory course that will explore what Complex Trauma and Trauma Informed Care is, and provide an opportunity to reflect on how your service can be a safe and empowering environment for staff and the people you support.

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