Stress, Vicarious Trauma and managing wellbeing

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Monday, 20 January 2020
London | Two-day course

This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout and vicarious trauma, and develop strategies and techniques for managing self-care and emotional wellbeing.

At a glance

Course type: Practical
Who should attend? Front line support workers, Managers

Click here for full course details or to book an in-house session for you and your colleagues

Who is this course for?

Frontline workers and managers within homelessness and supported housing settings.

What will you learn?

Day One: Exploring Stress, Compassion Fatigue and Vicarious Trauma 

At the end of this day, participants will be able to:

  • Map external stressors and internal belief systems and cognitive patterns that impact on stress

  • Explain the psychological and physiological symptoms and impact of stress

  • Define Compassion Fatigue, Burn Out and Vicarious Trauma

  • Identify how and why Compassion Fatigue, Burnout and Vicarious Trauma happen

  • Recognise the signs and symptoms of Compassion Fatigue, Burn Out and Vicarious Trauma

  • Consider systematic influences and how these can impact on an individual experience of Compassion Fatigue, Burn Out and Vicarious Trauma.

Day Two: Managing Wellbeing 

At the end of this day, participants will be able to:

  • Recognise roles and responsibilities for staff self-care 

  • Apply effective professional boundary setting

  • Practice Cogniive Behavioural Therapy (CBT) and grounding techniques for managing stress and anxiety 

  • Identify components of emotional wellbeing using the PERMA (Positive emotions; Engagement; Relationships; Meaning; Achievement) Model (Seligman) and develop a bespoke self-care strategy.


Homeless Link, Minories House, 2-5 Minories, London, EC3N 1BJ


Member - £230

Associate member - £260

Non-member - £320

Book your place

#mywellbeing Resource

Thanks for participating in our #mywellbeing activity at the annual conference. As promised please find a downloadable pdf resource that you might find helpful within your role.