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Housing Department

Ashford Borough Council - Housing and Homeless Section

Services offered

General housing advice and information on the prevention of homelessness. Each query will be assessed by a triage officer to determine what level of duties are owed under The Housing Act 1996 (as amended). Temporary accommodation can be offered for those who meet certain criteria, as set out in the above legislation.

Area served

Ashford Borough Council area.

Who is the project for?

Who do we help?

Anyone who needs housing advice, or those that may be homeless or threatened with homelessness.

Best way to get in touch

How to contact

Phone for an appointment: 9am-4pm Monday to Friday.

How to contact - Opening times

  • Monday: 9am - 4pm
  • Tuesday: 9am - 4pm
  • Wednesday: 9am - 4pm
  • Thursday: 9am - 4pm
  • Friday: 9am - 4pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Ashford train station - 5 minutes walk.