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Riverside - The Quays

Who is the project for?

Who do we help?

Single homeless vulnerable adults with support needs. 18 years onwards. Staff are generalists and signpost to specific services.

Who we cannot help

History of arson. Sex offenders.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Direct referrals are accepted. Also referrals from external agencies.

Referral procedure

All referrals will be triaged by a member of our staff to ensure we can provide the level of support required.

Length of stay

Minimum stay

3-6 Months

Maximum stay

2 Years

Support and accommodation

Support offered

18 full time staff, 24 hour waking night cover. Compulsory key work system with bi-weekly meetings. Support plans reviewed every three months, more frequently if required. Signposting to external agencies and there would be an expectation that these are taken up. Internal initiatives provide support for physical and mental health and to promote independent living.

Total spaces



New customers will be placed in cluster-based accommodation with the possibility of moving into semi-independent flats on our site with continued support.

Further information

Public transport

Nearest train station is Sittingbourne and then a 5 minute walk.