Introduction to agency management
The course explains the roles and responsibilities of both parties in providing housing management, support and care functions. The course gives delegates the opportunity to discuss the agency managed relationship and work through the issues and practicalities this presents. It details good practice in providing housing management services to clients on behalf of a landlord housing association.
Who is this course for?
General needs housing officers
What will you learn?
By the end of the course participants will:
- Be familiar the agency management contract
- Be able to describe the roles and responsibilities of landlord and managing agent
- Understand the differences and cross-over between housing management, care and support
- Identify good practice in managing and maintaining agency management contracts
Costs (in-house training)
This course can be booked in-house for a team of up to 16
Associate members: £920
Non members: £1,150
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James our training manager develops and manages Homeless Link's in-house training programme.
7 May 2019 - 3:06pm
1 Apr 2019 - 11:14am
19 Feb 2019 - 12:13pm