In-Form Head of Service Delivery & Consultancy

Organisation: 
Homeless Link
Location: 
To be confirmed
Contract type: 
Permanent
Hours: 
35 hrs per week
Salary: 
circa £48,000 - £52,000 depending on location
Deadline for applications: 
Monday, 28 September 2020 - 12:00pm

This is a new role, which will focus on providing high quality implementations of new In-Form systems and extending the consultancy offer to new and existing customers.

Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With over 800 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.

In-Form is our complete client relationship and service management system for housing and homelessness organisations, built on the Salesforce platform. Income from sales, consultancy and training helps to fund Homeless Link’s work and In-Form ensures that our customers have access to the information they need to improve services and demonstrate the impact their work has.

We are seeking an experienced manager from a technology background, which includes Salesforce with substantial Project Management experience. The successful candidate will have an extensive knowledge of Salesforce technology, and high level communication skills, particularly the ability to explain technical issues clearly.

We are actively seeking to increase diversity within our organisation and would greatly welcome interest from people with direct experience of homelessness, from a black or minority ethnic background and/or with a disability. 

Download our Recruitment Pack for full details.

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