Universal Credit (UC) is the new system for welfare benefits, with different ways to apply for, manage, and receive benefits. UC started in April 2013 but currently applies to small numbers of claimants in certain geographical areas.
Help the people you support prepare for welfare change
With a raft of new products and terminology, the changes to welfare are a maze. To help you navigate it, we have produced this series of factsheets, designed for users of homelessness services. Each one reviews a specific change, and explains what it means in practice.