The Care Act and Social Care Assessments

Information for staff, and the people they support, on how to access social care assessments.

Homelessness services frequently work with people who have fallen through the safety net in terms of their welfare and care needs. Staff often try to meet the needs of these service users in-house, rather than challenging the social care sector to provide the assessments and care to which they should be entitled. With an ageing population and the increasing complexity of service users’ needs, staff need the knowledge and confidence to secure Social Care Assessments and care packages so that service users receive the care and support that they need from the agencies best placed to provide it.

The Care Act Toolkit

VOICES of Stoke have produced this toolkit to help people with multiple needs, and their supporters, identify the information that they need for a social care assessment.


Accessing Social Care Assessments

Guidance for frontline staff on the principles of access to social care assessments under the Care Act 2014.