Managing volunteers in homelessness services

How can services get the best from volunteers? 

Most homelessness services simply couldn’t run without their volunteers, and this is especially true of day centres and drop-ins. But supporting and managing volunteers takes time and energy. This guidance is intended to be both a checklist and a source of ideas so that services, and day centres in particular, can enable their volunteers to thrive.

Managing volunteers in homelessness services

two people sat round a table

How could you improve the way you recruit and manage volunteers? Guidance to ensure that volunteering offers the best possible experience for volunteers, services and the people they support.

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Vicky Album

Vicky Album

Strengths-based practice lead

Vicky is a National Practice Practice Project Manager leading on our strengths-based practice work and co-delivering the London Plus Project.