Reboot UK: increasing digital inclusion

How can we support digital skills among people using homelessness services?

Digital skills are a key part of social inclusion. Being able to connect with friends and family, find information about services, pursue hobbies and interests, and use services like banking and job search all have significant benefits, practically and emotionally.

Reboot UK started in 2016 as a 'test and learn' project. Led by Good Things Foundation, it explored peer mentoring and a range of digital skills interventions to get people online. The focus was on groups that are at high risk of exclusion, whether through homelessness (Homeless Link), because of their mental health (Mind) or as a result of caring for disabled children (Family Fund). You can read the year one evaluation report from Good Things Foundation here.

The most recent phase of Reboot UK was delivered with partners Evolve Housing + Support, St Mungo's, Connection at St Martin's, Elim Connect, Inspiring Change Manchester, CoLab Exeter, Seaview Project, and the Foxton Centre to extend our learning on effective digital support. Watch the project films and read the learning report here.

The resources below were created by our partners Cathedral Archer Project in Sheffield and Evolve Housing + Support in London, to help other services adopt the Reboot model in work and learning activities.

Catch up on our May 2020 digital skills webinar 'Ensuring digital inclusion for those experiencing homelessness during the COVID-19 crisis and beyond' below.

Look out for more digital skills sessions on our training and events page.

Reboot UK: resources for digital skills

Resources to support homelessness services increase digital inclusion among the people they work with. Includes guidance on peer mentoring, sample lesson plans and case studies.