Collecting qualitative information

Descriptive information offers a vital overview of how people are responding to the support you offer them.

Qualitative data is particularly useful for establishing exactly how clients feel about the support that is available.

It also provides them with an opportunity to outline which elements of their support were the most influential in bring about positive or negative change

Collecting qualitative information guidance

This 'how to' guide is a starting point for any organisation in the homelessness sector that is considering carrying out qualitative research.


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Helen Mathie

Helen Mathie

Head of policy and communications

Helen job shares her role with Caroline Bernard, jointly overseeing Homeless Link’s policy, research, information and communications team. 

Struggling to make sense of your data?

Our team can help you to understand and communicate how your work is making a difference.