Legal and ethical data considerations

Fulfilling the obligation to record and handle client data responsibly.

Information about the people you support is often extremely sensitive and you have an obligation to record and handle it in a responsible way.

These guides aim to help you understand these responsibilities and to improve knowledge among your clients of how and why their data is being collected.

Data ethics guidance for services

This guidance covers developing data policies and procedures, data anonymisation, FAQs for staff and a checklist for informing clients  


Data ethics guidance for clients

This guidance covers common questions from clients about how their data will be used, as well as template consent forms  


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Helen Mathie

Helen Mathie

Head of policy and communications

Helen job shares her role with Caroline Bernard, jointly overseeing Homeless Link’s policy, research, information and communications team. 

Struggling to make sense of your data?

Our team can help you to understand and communicate how your work is making a difference.