Complex trauma and Trauma Informed Care for managers

This course is similar to the Introduction to Complex Trauma and Trauma Informed Care course for frontline staff but is aimed specifically at operational and senior managers.  

Along with information about Complex Trauma and its impact, the course provides delegates with an understanding of why implementing TIC is necessary, are introduced to an organisational self-assessment tool and are given the opportunity to reflect on wider organisational systems and procedures.  Delegates will also be given information about how to recognise vicarious/secondary trauma within their team and how they will support their staff to implement learning from their own training.

Who is this course for?

  • Operational and Senior Managers looking to implement TIC across their team or organisation
  • Organisations who are not yet, or are in the early stages of, working in a Psychologically Informed way.

What will you learn?

On completion of this course you will:

  • Have had an introduction to Trauma Informed Care and understand the need for trauma-informed services
  • Have had an introduction to Complex Trauma and understand the impact it has on you and your team
  • Understand what Vicarious Trauma is, how to spot it and ways to look after yourself and your team
  • Be able to see your organisation through the lens of trauma – a chance to reflect on learning

Delegates will be provided with a handbook of resources.

Please note that, due to the sensitive nature of this training course, delegates might feel anxious or upset by some of the course content if it relates to their own experiences. It is essential that they are aware of the course content beforehand, in order to be emotionally prepared for the day. Please ensure that all delegates read this course outline ahead of the training. They will be able to step out during the session if needed. There is no requirement for delegates to share personal experiences on this course.


Face to face: One-day course
Online: Three 1.5 hour modules delivered in one day

Online learning

Due to the current Covid19 pandemic we are delivering our face to face courses online via the Zoom platform. Each course is delivered over three 1.5-hour modules in one-day at the following times:

Module 1- 9:30am-11am
Module 2- 12pm-1:30pm
Module 3- 2:30pm-4pm 

We can be flexible on the above delivery model if needed, but an additional cost may be incurred. 

If you would like to discuss our online training offer in more detail, please use the following contact information below:
​Call: James on 07375 042 815 or Sharelle on 07881921476

Costs for one full-day face to face course or three 1.5-hour online modules

This course can be booked for a team of up to 16 for face to face training or up to 20 for online training: 

Members face to face: £850 plus Trainer expenses
Members online: £850 - no Trainer expenses

Associate members face to face: £970 plus Trainer expenses
Associate members online: £970 - no Trainer expenses

Non-members face to face: £1,200 plus Trainer expenses
Non-members online: £1,200 - no Trainer expenses

I really enjoyed the training and the subject matter, it was really well presented and Jo was brilliant, very friendly and informative. I would attend again and am interested in pursuing this further.

Sara Cockrill,

Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Twitter: @TrainingHL