Are you a commissioner thinking about including the Outcomes Star in a tender or are you being asked by commissioners to include the Outcomes Star in your project or service?
Homelessness Outcomes Star
The Homelessness Outcomes Star is a person-centred tool for exploring the strengths and support needs of people using homelessness services. Widely used across the homelessness sector, the Star underpins conversations between staff and service users by helping them to acknowledge strengths and progress, as well as identifying those areas where support is needed.
The Homelessness Outcomes Star is designed for in-depth, collaborative discussions of progress at regular intervals, alongside more frequent keywork meetings. The Star’s Journey of Change model gives staff and clients a client-led way of measuring and motivating successful change. You’ll discuss progress from stuck to accepting help, through to believing, learning and self-reliance. Mapping this journey on the Star chart provides an accessible, visual record of progress for both you and your clients. Actions agreed during these sessions go on to your client’s support plan, and outcomes are reviewed when you next complete a Star together.
Homelessness Outcomes Star data can also be used to produce management reports showing support needs and progress across a service or team. You can use this information to improve service delivery, for example identifying staff training needs, gaps in provision or opportunities for partnership working.
You'll receive the User Guide in hard copy and PDF.
You might also want to consider courses such as Effective Keyworking and Motivational Interviewing which strengthen support working skills.
If you are interested in potentially running this topic through our live, interactive online in-house offer please contact James Cuming on 07375 042 815 or email@example.com
Who is this course for?
This course is suitable for new frontline staff or experienced professionals who have not previously had Outcomes Star training.
Experienced Star users should contact us about booking an Outcomes Star Refresher day.
What will you learn?
On completion of this course you will:
- Understand how the Homelessness Outcomes Star supports effective keyworking
- Be able to use the Star with the people you support
- Know how the Star aligns with strengths-based approaches
- Be able to develop engagement and manage disagreement
- Know how to implement the Star within your organisation
Face to face: One-day course
Online: Three 1.5 hour modules delivered over three dates
Costs for one full-day face to face course or three 1.5 hour online modules
This course can be booked for a team of up to 16 for face to face training or up to 20 for online training
Members face to face: £825 plus Trainer expenses
Members online: £850 - no Trainer expenses
Associate members face to face: £945 plus Trainer expenses
Associate members online: £970 - no Trainer expenses
Non members face to face: £1,175 plus Trainer expenses
Non members online: £1,200 - no Trainer expenses