Managing professional boundaries

Manage the personal and professional boundaries that are part of your daily work.

Staff understanding of professional boundaries can be a difficult area for organisations to manage. Any organisation that supports vulnerable people must ensure that the rights and interests of clients are respected and that the work undertaken by staff fully reflects the organisation's ethos. If mistakes are made by staff the consequences can be serious for the organisation, potentially involving legal action, major expense, loss of reputation and damage to professional relationships with clients.

This course will explain how you should manage your professional boundaries in your daily work.

This course supports the following Health & Social Care,

Level 3, Units:

HSC31, HSC33, HSC35, HSC332, HSC335, HSC336, HSC337, HSC356, HSC396, HSC399, HSC3111, HSC3112, HSC3118, HSC3119

Who is this course for?

It is suitable for frontline staff in the homelessness and supported housing sector, who want to update their skills.

What will you learn?

On completion of this course you will:

  • understand the requirements contained in the Quality Assessment Framwork (QAF) relating to professional boundaries (standard C1.3 Safeguarding and Protecting Adults)
  • understand why boundaries are important in your work
  • be able to identify positive behaviour in relation to your personal boundaries
  • understand negative behaviour in relation to boundaries
  • know how to identify behaviours that suggest an individual's boundaries are becoming inappropriate
  • know how to raise concerns, and where to seek advice and information about professional boundaries


One-day course

Costs (in-house training)

This course can be booked in-house for a team of up to 16
Members: £799
Associate members: £920
Non members: £1,150

Excellent content and trainer

Royston Bloor, YMCA West & Central Herts

Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Twitter: @TrainingHL