Mental Health: navigating services

The process of getting help from specialist mental health services on behalf of the people you support can be confusing. This course will help you to build relationships with your local mental health teams and show you how to make appropriate referrals to the right services. 

Online learning

If you are interested in potentially running this topic through our live, interactive online in-house offer please contact James Cuming on 07375 042 815 or 

Who is this course for?

For frontline staff, keyworkers and their managers who regularly work with clients who have mental health issues

What will you learn?

On completion of this course you will:

  • Understand the recent changes to mental health provision and understand how your local mental health services are funded
  • Understand clients’ mental health needs
  • Understand the distress continuum
  • Learn how to build relationships with your local mental health teams
  • Understand when to refer a client to mental health services
  • Understand how to make an appropriate referral to the relevant service
  • Understand how to work with clients with mental health issues in a hostel/supported housing


Face to face: One-day course
Online: Three 1.5 hour modules delivered over three dates 

Costs for one full-day face to face course or three 1.5 hour online modules

This course can be booked for a team of up to 16 for face to face training or up to 20 for online training 

Members face to face: £825 plus Trainer expenses
Members online: £850 - no Trainer expenses

Associate members face to face: £945 plus Trainer expenses
Associate members online: £970 - no Trainer expenses

Non members face to face: £1,175 plus Trainer expenses
Non members online: £1,200 - no Trainer expenses

Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Twitter: @TrainingHL