Evictions, Abandonment and Exclusions: prevention

This course will explore practical ways to reduce unplanned moves from your service.

Unplanned moves from hostel accommodation and other supported housing projects (in the form of evictions and abandonment) often result in people returning to street homelessness. Repeat homelessness for this very vulnerable client group could be prevented, resulting in better outcomes for homeless people and cost savings for the agencies that support them.

Reducing evictions is essential for those managing hostels and supported housing as this is a key requirement of many funders. 

Online learning

If you are interested in potentially running this topic through our live, interactive online in-house offer please contact James Cuming on 07375 042 815 or james.cuming@homelesslink.org.uk 

Who is this course for?

For frontline staff and managers involved in the housing management process in all forms of supported housing.

What will you learn? 

On completion of this course you will be able to:

  • Use housing management procedures as an opportunity to plan for success
  • Manage residents' behaviour effectively
  • Get the best out of joint working
  • Understand and use good practice from the homelessness sector
  • Use key communication skills such as negotiation and feedback


Face to face: One-day course
Online: Three 1.5 hour modules delivered over three dates 

Costs for one full-day face to face course or three 1.5 hour online modules

This course can be booked for a team of up to 16 for face to face training or up to 20 for online training 

Members face to face: £825 plus Trainer expenses
Members online: £850 - no Trainer expenses

Associate members face to face: £945 plus Trainer expenses
Associate members online: £970 - no Trainer expenses

Non members face to face: £1,175 plus Trainer expenses
Non members online: £1,200 - no Trainer expenses

Great training, lots of simple tools to implement change

Lyndsey Sanderson, Doorway

Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Email: training@homelesslink.org.uk
Twitter: @TrainingHL