Education, Training and Employment (ETE)

Develop practical skills and knowledge, coaching tools and the confidence you need to empower your clients to take risks, step out of their comfort zones and support them through challenges and changes.

For many people, gaining access to training and employment is the key to moving on from homelessness and ultimately in becoming independent. However, people experiencing homelessness often face numerous barriers to taking these positive steps. Support your clients to move forward and access education, training and employment through practical tools, coaching and motivational strengths-based approaches. This 2-day course will help you to support your clients to overcome barriers and access work, education or training.

Online learning

If you are interested in potentially running this topic through our live, interactive online in-house offer please contact James Cuming on 07375 042 815 or 

Who is this course for?

For managers and frontline staff in the homelessness and supported housing sector.

What will you learn? 

Day one 

  • Identify the needs and barriers of people experiencing homelessness in relation to education, training and employment 
  • Gain practical tools, strategies and activity ideas that can help your clients overcome barriers, increase motivation and achieve their goals
  • Understand the importance of signposting and share team knowledge
  • Be able to support your clients practically with CV writing, job applications, job searching and interview techniques

Day two 

  • Define what your role is in relation to supporting clients, building ambition and encouraging steps towards independence
  • Understand the differences between advice, information & guidance compared to using a coaching approach
  • Practice and utilise transformational coaching tools and communication approaches to challenge, motivate and encourage your clients
  • Identify what “work readiness” and “in-work support” could look like

Note: Following the training, each delegate will receive a pack with CV and Mock Interview templates and Transformational Coaching Tools that they can use with their clients.


Two-day course that can be split over a two week period

Costs (in-house training)

This course can be booked in-house for a team of up to 16
Members: £1,598
Associate members: £1,840
Non members: £2,300

“Absolutely brilliant Trainer, who not only increased my knowledge and confidence BUT motivated me to change! Everyone needs a Syane on a Monday morning!”

Brighton YMCA

Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Twitter: @TrainingHL