Training courses

  • Introduction to Complex Trauma and Trauma Informed Care for Frontline Staff

    For Front line support workers

    This course will provide information and an opportunity to reflect on how your service can be a safe and empowering environment for staff and the people you support.

  • Introduction to complex trauma and Trauma Informed Care for Managers

    For Managers

    This course is similar to the Introduction to Complex Trauma and Trauma Informed Care course for frontline staff but is aimed specifically at Operational and Senior Managers.  

  • Introduction to Housing First

    For Front line support workers and Managers

    Exploring the background and evidence base of Housing First. We will explain the key principles and why they are important; and the 'key ingredients' for implementing Housing First in England.

  • Introduction to reflective practice

    For Managers

    An introduction to reflective practice and how to go about setting up successful reflective practice groups.

  • Introduction to Strengths-Based Practice

    For Front line support workers and Managers

    Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

  • Lone working

    For Front line support workers and Managers

    How to make practical improvements to your lone working policies.

  • Managing anti-social behaviour

    For Front line support workers and Managers

    Develop your understanding of what is available to prevent and tackle anti-social behaviour (ASB) including how to tackle behaviour whilst enabling clients to maintain their current accommodation and acquire the skills for social living. 

  • Managing conflict, violence and aggressive situations

    For Front line support workers and Volunteers and others

    Develop strategies to safely deal with violent incidents and aggressive behaviour from the people you support.

  • Managing professional boundaries

    For Front line support workers

    Manage the personal and professional boundaries that are part of your daily work.

  • Managing Vicarious Trauma and Staff Wellbeing

    For Front line support workers and Managers

    A two-day course exploring the impact of vicarious trauma on workers, how to mitigate its impact, and how to manage wellbeing.

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