Training courses

  • Motivational Interviewing & Support

    For Front line support workers

    Develop your knowledge and skills to enable you to positively engage with the people you support, and to help them make real and sustainable changes in their lives.

  • Motivational interviewing in housing and homeless assessment

    For Front line support workers and Managers

    For all Local Authority staff involved in the homeless assessment process. As Local Authorities develop services in response to the challenges of the Homeless Reduction Act 2018 it is necessary to appraise the interview and assessment process for...

  • Navigating mental health services

    For Front line support workers and Managers

    Understand when and how to refer people to specialist mental health services.

  • Partnership working for better outcomes

    For Front line support workers and Managers

    For all Local Authority staff involved in the homeless assessment process. Understand who your local partners are in homelessness and other sectors and find out how you can work together.

  • Practical skills in risk management

    For Front line support workers and Managers

    Good practice approaches to carrying out efficient, high quality risk assessments.

  • bunch of keys

    Preventing evictions, abandonment and exclusions

    For Front line support workers and Managers

    One day practical course covering practical ways to reduce unplanned moves from your service.

  • Prove it! Report writing and record management skills

    For Front line support workers and Managers

    Develop the confidence and skills you need to produce, use and manage excellent written records.

  • Recruiting and Managing Volunteers

    For Managers

    Add value to your service and improve client outcomes by utilising volunteers.

  • Reflective practice and resilience for frontline staff

    For Front line support workers

    For all frontline staff who are looking to build on their resilience and reduce the negative impact of stress in the workplace.

  • Reflective practice and resilience for Local Authority staff

    For Front line support workers

    For all Local Authority staff involved in the homeless assessment process and frontline staff. Due to increasing workloads, LA staff would benefit from developing their reflective practice skills, to enable them to build on their resilience and reduce...

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