Training courses

  • New Psychoactive Substances (NPS)

    For Front line support workers and Managers

    Improve your understanding of the New Psychoactive Substances known as Spice or their technical term of Synthetic Cannabinoid Receptor Agonists.

  • Outreach Contact & Support

    For Front line support workers and Managers

    This training aims to help outreach teams deliver effective support interventions and achieve positive outcomes for people sleeping rough.

  • Partnership working for better outcomes

    For Front line support workers and Managers

    For all Local Authority and Voluntary Sector staff involved in the homeless assessment process. Understand who your local partners are in homelessness and other sectors and find out how you can work together.

  • Professional Boundaries

    For Front line support workers

    Organisations that support vulnerable people must ensure that the rights and interests of individuals are respected and that the work undertaken by staff fully reflects this. Mistakes can have serious consequences. This course will explain how you...

  • Psychologically Informed Environments (PIE)

    For Front line support workers and Managers

    Learn how to develop a psychologically informed environment. This course will look at the 5 key elements that make up a psychologically informed environment, as well as looking at how frontline staff can lead the change within their service and start...

  • Reflective practice and resilience for frontline staff

    For Front line support workers

    For all frontline staff who are looking to build on their resilience and reduce the negative impact of stress in the workplace.

  • Reflective practice and resilience for Local Authority staff

    For Front line support workers

    For all Local Authority (LA) staff involved in the homeless assessment process. Due to increasing workloads, LA staff would benefit from developing their reflective practice skills, to enable them to build on their resilience and reduce the negative...

  • Reflective Practice for managers: an introduction

    For Managers

    This course offers an introduction to reflective practice and how to go about setting up successful reflective practice groups within your service.

  • Rent arrears: management and prevention

    For Front line support workers and Managers

    This course will provide front line staff with an overview of good practice examples which enable people to maintain their current accommodation, avoid rent arrears and acquire financial competencies.

  • Risk Management: practical skills

    For Front line support workers and Managers

    This course will help you to understand the importance of risk assessment in your work. You will learn how to identify and eliminate risks and how to undertake risk assessment effectively.

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