Training courses

  • Safeguarding Vulnerable Adults

    For Front line support workers

    This course will consider the policies and procedures that all organisations must have in place as well as the skills and knowledge their staff need to take steps to safeguard clients; to know the signs and indicators of abuse; know how to raise...

  • Self-harm and suicide

    For Front line support workers and Managers

    The course aims to help staff working with people who are, or have a history of self- harm, including self-injury and /or suicidal behaviour. 

  • Staff supervision skills

    For Managers

    Improve your supervision skills to benefit your staff team and improve the performance of your service.

  • Strengths-Based Practice: an introduction

    For Front line support workers and Managers

    Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

  • Stress, Vicarious Trauma and Managing Wellbeing

    For Front line support workers and Managers

    This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout and vicarious trauma, and develop strategies and techniques for managing self-care and emotional wellbeing.

  • Suicidal Behaviour and Deaths: managing the impact within services

    For Front line support workers and Managers

    Helping workers meeting clients who are experiencing suicidal thoughts or behaviour, including individuals who end their own life. Exploring possible prevention and post-incident protocols, and how to support service users and staff after an incident...

  • Training Tuesday: Effective partnership working

    For Front line support workers and Managers

    Effective partnership working can help with the early identification and proactive response to supporting people who are at risk of, experiencing or have experienced homelessness.

  • Unconscious Bias: awareness and tackling

    For Front line support workers and Managers

    This course will help delegates to understand the psychology of unconscious bias and how to overcome it; enabling positive working relationships with with colleagues and the clients you support.

  • Universal Credit and Supported Accommodation

    For Front line support workers and Managers

    This course will explore the key rules for Universal Credit and Housing Benefit and the need to claim housing benefit to cover rent for people living in supported accommodation. The session will also consider how to claim both benefits and the role of...

  • Volunteers: recruiting and managing

    For Managers

    Add value to your service and improve client outcomes by utilising volunteers.