Stress, Vicarious Trauma and Managing Wellbeing

This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout and vicarious trauma, and develop strategies and techniques for managing self-care and emotional wellbeing.

Who is this course for?

Frontline workers and managers within homelessness and supported housing settings.

What will you learn?

Day One: Exploring Stress, Compassion Fatigue and Vicarious Trauma 

At the end of this day, participants will be able to:

  • Map external stressors and internal belief systems and cognitive patterns that impact on stress

  • Explain the psychological and physiological symptoms and impact of stress

  • Define Compassion Fatigue, Burn Out and Vicarious Trauma

  • Identify how and why Compassion Fatigue, Burnout and Vicarious Trauma happen

  • Recognise the signs and symptoms of Compassion Fatigue, Burn Out and Vicarious Trauma

  • Consider systematic influences and how these can impact on an individual experience of Compassion Fatigue, Burn Out and Vicarious Trauma.

Day Two: Managing Wellbeing 

At the end of this day, participants will be able to:

  • Recognise roles and responsibilities for staff self-care 

  • Apply effective professional boundary setting

  • Practice Cogniive Behavioural Therapy (CBT) and grounding techniques for managing stress and anxiety 

  • Identify components of emotional wellbeing using the PERMA (Positive emotions; Engagement; Relationships; Meaning; Achievement) Model (Seligman) and develop a bespoke self-care strategy.


Face to face: Two-day course that can be split over a two week period
Online: Four 2 hour modules delivered over four dates 

Costs for two-day face to face course or four 2 hour online modules

This course can be booked for a team of up to 16 for face to face training or up to 20 for online training 

Members face to face: £1,625 plus Trainer expenses
Members online £1,650 - no Trainer expenses

Associate members face to face: £1,865 plus Trainer expenses
Associate members online: £1,890 - no Trainer expenses

Non members face to face: £2,325 plus Trainer expenses
Non members online: £2,350 - no Trainer expenses

#mywellbeing Resource

Thanks for participating in our #mywellbeing activity at the annual conference. As promised please find a downloadable pdf resource that you might find helpful within your role.


Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Twitter: @TrainingHL