Reflective practice and resilience for Local Authority staff

For all Local Authority (LA) staff involved in the homeless assessment process. Due to increasing workloads, LA staff would benefit from developing their reflective practice skills, to enable them to build on their resilience and reduce the negative impact of stress in the workplace.

Reflective practice enables individuals and teams to ‘step back’ from their work and to learn from experience, either individually or in a group setting. It is particularly important for staff working with people whose circumstances are complex. By developing reflective practice skills, staff can identify ways to build their resilience, to learn from challenging situations, and to use these skills to reduce the negative impact of stress in the workplace.

Who is this course for?

All Local Authority staff involved in the homeless assessment process. 

What will you learn?

By the end of the course, participants will be able to:

  • Describe reflective practice techniques
  • Know how to apply reflective practice in their role
  • Identify risk areas for stress in their role
  • Apply strategies to deal with stress and build resilience
  • Identify opportunities to introduce reflective practice within teams

Please note that this course sits within a programme of courses that support LA's to manage the requirements of the HRA. The programme is as folows:

Partnerships working for better outcomes
Effective communication
Motivational interviewing in housing and homeless assessment
Introduction to Complex Trauma & Trauma Informed Care 
Reflective practice and resilience


One-day course

Costs (in-house training)

This course can be booked in-house for a team of up to 16
Associate members: £920
Non members: £1,150

Talk To Us

James Cuming

Training manager

James our training manager develops and manages Homeless Link's in-house training programme.

Telephone: 020 7840 4450
Twitter: @TrainingHL