In-Form: client relationship and service management

In-Form is our online case management system developed for the homelessness sector and used by over 250 of our members to manage all their work with the people they help.

We offer three versions of In-Form

  • In-Form Community – a free version for smaller charities, the first step to supporting your clients online. Our In-Form Community features are free to Homeless Link members.
  • In-Form Essential – an out-of-the box solution for small-medium charities. A complete set of tools to help you support people on every stage of their journey. Recommended for organisations with up to 15 system users.
  • In-Form Enterprise – a fully customisable system for all charities. Scaled and tailored for your organisation, a customised solution to help you manage a wide range of services. For organisations with more than 15 system users. 

View the full product list

If you would like any further information about In-Form, please contact or visit our In-Form website at

Talk To Us

Cainan Loubon

Cainan Loubon

Head of In-Form Business Development

Cainan provides sales support across the full range of In-Form products and services.

Telephone: 020 7840 4431

Young woman on a laptop

In-Form training and events

Find out more about In-Form training and events here