Stress, Vicarious Trauma and managing wellbeing

Tuesday, 7 December 2021
Online | 9.30am-4.00pm

This course aims to develop emotional resilience amongst staff by exploring stress, Compassion Fatigue, burnout and Vicarious Trauma both in the context of the current COVID-19 pandemic and from a wider perspective. Participants will explore strategies and techniques for managing self-care and emotional wellbeing and supporting others.

What will you learn?

Module one: Introduction to Stress and self-care 

In this session participants will:

  • Map external and internal pressures that impact on stress
  • Explore the psychological and physiological symptoms and impact of stress and stress related conditions
  • Be introduced to the symptoms of Compassion Fatigue, Burn Out and Vicarious Trauma
  • Discuss unhelpful thinking patterns (Cognitive Distortions)
  • Practice Cognitive Behavioural Therapy and Positive Psychology techniques for stress management.

Module two: Applying the Principles of the PERMA Model for Emotional Wellbeing during COVID-19

In this session participants will:

  • Explore Seligman's PERMA Model for Emotional Wellbeing 
  • Discuss practical strategies for implementing the PERMA Model for Wellbeing to manage self-care during COVID-19.

Module three: Supporting others during COVID-19

In this session participants will:

  • Be introduced to elements of the Psychological First Aid (PFA) Cycle
  • Discuss self-care/ protection when offering PFA to someone
  • Explore the practical application of elements of PFA during COVID-19

Participants will also be provided with Workbooks in a PDF format that will include: 

  • Key notes
  • Worksheets for self-study
  • Further resource recommendations

Who is this course for?

Frontline workers and managers within homelessness and supported housing settings.


This course consists of 3 live interactive training modules, which will take place during one day, with breaks. When you sign up, you will be signing up for all 3 modules.

We ask for a commitment from delegates to attend all 3 sessions. Sessions are not recorded, and slides will not be available until all 3 sessions have taken place.

Module 1: Tuesday, 7 December 2021 | 9.30am-11.00am

Module 2: Tuesday, 7 December 2021 | 12.00pm-1.30pm

Module 3: Tuesday, 7 December 2021 | 2.30pm-4.00pm

Cost and bookings

Members - £95 per person - all three modules are included in this price - if you are a Homeless Link member, you will need to login/create a login using your organisation e-mail address in order to access the member rate

Non-members - £125 per person - all three modules are included in this price

Book and pay online

Book online here

Bookings to be invoiced

For bookings of 3 or more places, an invoice can be raised - please email to make bookings to be invoiced. Please provide names and email addresses of the delegates wishing to be booked for the training. We are unable to take requests for invoicing for fewer than 3 people for our online training.

Cancellation policy

Please find our cancellation policy for public online delivered training here

Bookings for larger groups

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation. This course can booked to be delivered in-person from January 2022 (subject to government advice).

Please contact or telephone James on 07375 042 815​ for more information. Prices are from £850 for up to 20 staff members.