Communication and influencing skills

People who are successful at holding positively persuasive conversations know that it requires preparation and the conscious use of key communication skills. 

This training programme will provide participants with an opportunity to reflect, explore and build on their current skill base. It will look at what influencing is, and the key skills and tools required to influence effectively.

What will you learn?

Pre-session Activities

These activities comprise part of the training programme and need to be completed before attending each session.  Activities include self-reflection exercises, a self-assessment, a short online video and an opportunity to identify specific examples to work on during the programme to facilitate an effective transfer of theory into practice.

Session One: exploring influencing

In this session we will look at what influencing is, why it is important, and explore the key skills required for persuasive communication and influencing.

Session Two: understanding how to influence

In this session we will look at how different people think, how they process information, and how they communicate. We will also explore the important role of emotions and Emotional Intelligence.  We will consider the six key principles of influencing and how they can be used to strengthen our approach.

Session Three: influencing styles and the influencing process

This session builds on the previous sessions and introduces the key influencing styles, as well as an effective and simple framework for influencing. The session concludes with an exercise to support and facilitate the effective transfer of learning back into the workplace. 

This course will:

• Equip you to achieve your desired outcomes more easily
• Equip you to sell your ideas, points of view or proposals more successfully
• Explore the role of emotions and their relationship with how we think and process information
• Explain the difference between ‘push’ and ‘pull’ styles of influencing
• Help you to use your current skills more effectively
• Help you to identify ways in which you can build on your skills in order to communicate and influence more successfully.

Who is this course for?

• Managers at all levels
• Board and committee members
• Fundraisers, policy officers, partnership officers and other staff who wish to communicate more effectively.

Duration

How our online training courses work: Each course subject consists of 3 live interactive training modules, which will take place over 3 consecutive weekly installments. The course will be tailored to address the needs of the sector during COVID-19. When you sign up, you will be signing up for all 3 modules.

We ask for a commitment from delegates to attend all 3 sessions. Sessions are not recorded, and slides will not be available until all 3 sessions have taken place.

Module 1: Monday, 22 February 2021 | 10.00am-11.30am

Module 2: Monday, 1 March 2021 | 10.00am-11.30am

Module 3: Monday, 8 March 2021 | 10.00am-11.30am

Cost

£75.00 per person - all three modules are included in this price

Payment can be made by card via PayPal. For bookings of 3 or more places, an invoice can be raised - please email Lana.Newby@homelesslink.org.uk to make bookings to be invoiced. We are unable to take requests for invoicing for fewer than 3 people for our online training.

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation.

Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815​ for more information. Prices are from £850 for up to 20 staff members.

Bookings

For individual/small group bookings for the dates above - Book your place