Communication and influencing skills
Monday, 22 February 2021
Online | 10.00am-11.30am
It is almost certain that your job requires you to influence people on a daily basis. This may take the form of getting people to do things; inspiring others to buy into something; motivating your team; working in partnership; or selling an idea. Whatever the context, being able to influence is an essential management and leadership skill.
People who are successful at holding positively persuasive conversations know that it requires preparation and the conscious use of key communication skills.
This training programme will provide participants with an opportunity to reflect, explore and build on their current skill base. It will look at what influencing is, and the key skills and tools required to influence effectively.
What will you learn?
These activities comprise part of the training programme and need to be completed before attending each session. Activities include self-reflection exercises, a self-assessment, a short online video and an opportunity to identify specific examples to work on during the programme to facilitate an effective transfer of theory into practice.
Session One: exploring influencing
In this session we will look at what influencing is, why it is important, and explore the key skills required for persuasive communication and influencing.
Session Two: understanding how to influence
In this session we will look at how different people think, how they process information, and how they communicate. We will also explore the important role of emotions and Emotional Intelligence. We will consider the six key principles of influencing and how they can be used to strengthen our approach.
Session Three: influencing styles and the influencing process
This session builds on the previous sessions and introduces the key influencing styles, as well as an effective and simple framework for influencing. The session concludes with an exercise to support and facilitate the effective transfer of learning back into the workplace.
This course will:
Equip you to achieve your desired outcomes more easily
Equip you to sell your ideas, points of view or proposals more successfully
Explore the role of emotions and their relationship with how we think and process information
Explain the difference between ‘push’ and ‘pull’ styles of influencing
Help you to use your current skills more effectively
Help you to identify ways in which you can build on your skills in order to communicate and influence more successfully.
Who is this course for?
Managers at all levels
Board and committee members
Fundraisers, policy officers, partnership officers and other staff who wish to communicate more effectively.
How our online training courses work: Each course subject consists of 3 live interactive training modules, which will take place over 3 consecutive weekly installments. The course will be tailored to address the needs of the sector during COVID-19. When you sign up, you will be signing up for all 3 modules.
We ask for a commitment from delegates to attend all 3 sessions. Sessions are not recorded, and slides will not be available until all 3 sessions have taken place.
Module 1: Monday, 22 February 2021 | 10.00am-11.30am
Module 2: Monday, 1 March 2021 | 10.00am-11.30am
Module 3: Monday, 8 March 2021 | 10.00am-11.30am
£75.00 per person - all three modules are included in this price
Payment can be made by card via PayPal. For bookings of 3 or more places, an invoice can be raised - please email Lana.Newby@homelesslink.org.uk to make bookings to be invoiced. We are unable to take requests for invoicing for fewer than 3 people for our online training.
This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation.
Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815 for more information. Prices are from £850 for up to 20 staff members.