Complex Needs, Dual Diagnosis and Personality Disorder

Tuesday, 16 March 2021
Online | 12.30pm-2.00pm

This course will provide an introduction to the these topics and will explore ways of supporting people, whilst keeping safe.

Who is this course for?

This course is most suitable for workers in frontline services who have received some basic mental health and/or substance misuse training or have some experience of working with these client groups.

What will you learn?


  • Defining and understanding Complex Needs, Dual Diagnosis and Personality Disorder clusters
  • Whose responsibility? What services and sources of support are there?
  • Different approaches to support and how they interrelate
  • The cycle of change 
  • Introduction to Motivational Interviewing
  • Trauma Informed Principles and Benefits
  • Worker wellbeing and support.

Module one

This module introduces the definitions of Complex Need, Dual Diagnosis and Personality Disorder. It will give an overview of common mental health issues and the impact of substances on the individual and their treatment. It will explore Personality Disorder and the most commonly diagnosed disorders for this client group.

Module two

This module looks at current treatment and support in the community and in services. It will give an overview of Motivational Interviewing in dual diagnosis, trauma informed principles of working with this client group. It looks at the cycle of change in the dual diagnosis approach and will explore different ways of supporting this client group.

Module three

This module will cover an individual and service response to this client group. It will explore tips for supporting clients and will look at professional boundaries in the context of supporting someone with complex needs. It will also look at self-care for workers, exploring supervision and reflective practice benefits in this type of support. It also covers best practice guidelines and shares tips for working with this client group.


How our online training courses work: Each course subject consists of 3 live interactive training modules, which will take place over 3 consecutive weekly installments. The course will be tailored to address the needs of the sector during COVID-19. When you sign up, you will be signing up for all 3 modules.

We ask for a commitment from delegates to attend all 3 sessions. Sessions are not recorded, and slides will not be available until all 3 sessions have taken place.

Module 1: Tuesday, 16 March 2021 | 12.30pm-2.00pm

Module 2: Tuesday, 23 March 2021 | 12.30pm-2.00pm

Module 3: Tuesday, 30 March 2021 | 12.30pm-2.00pm


£75.00 per person - all three modules are included in this price

Payment can be made by card via PayPal. For bookings of 3 or more places, an invoice can be raised - please email to make bookings to be invoiced. We are unable to take requests for invoicing for fewer than 3 people for our online training.

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation.

Please contact or telephone James on 07375 042 815​ for more information. Prices are from £850 for up to 20 staff members.


For individual/small group bookings for the dates above - Book your place