Hoarding awareness workshop

Wednesday, 6 October 2021
Online | 9.30am-4.00pm

Develop an understanding of the reasons a person may hoard and how to support a person to overcome barriers to disposing of their hoard.

Hoarding Disorder is a relatively new mental health condition which affects 2-5% of the population.

Often based in anxiety, this condition is very complex. Increasingly we are becoming more aware of people living in a hoarded home and can find ourselves overwhelmed when we witness the living conditions; conditions which the person may have lived in unnoticed for a number of years.

By approaching the person and not the hoard, and engaging with the person through supportive interventiontm this course will enable participants to adopt a strength-based approach to supporting a person who lives with hoarding disorder and support better outcomes, whilst working in collaboration with other key agencies.

We encourage participants to look after their wellbeing as this course can be an emotive subject for some. The trainer will share their own experience both personally and professionally, introducing a relaxed style of learning. There will be creative activities throughout the day utilising the chat box and open discussion. If at any point during the day you feel the need to step away from the course, we encourage you to do so, with assistance from the trainer if requested.

What will you learn?

This course will enable learners to better understand how hoarding affects people and what the reason may be behind the hoard. 

This course aims to empower the learner to empathise with people experiencing this very complex mental health issue and will explore ways to develop skills to support people to overcome barriers to disposing of their hoard. Every hoard is unique to the person and the support that can be provided will need to be tailored to the person. Not every hoard will require the same partner agencies to collaborate. Throughout the course you will learn more about this.

“Look at the person and not the hoard”

1-day course split into 3 Modules with time for questions and discussion:

Module 1 - Background to Hoarding

  • Understanding hoarding – What is Hoarding Disorder? Who? Why? How? 

  • Historical hoarders – A look back at experiences and cases that made the news

  • Positive Engagement – Introducing creative thinking and supportive interventiontm

Module 2 - Supportive Interventiontm

  • Approaches – sharing with delegates a case study via video with a short exercise focused on what delegates learned from the video

  • Assessments – how these can be used holistically in collaboration with other agencies

  • Techniques – sharing examples from within the room and the trainer's own experience

Module 3 - Supportive Engagement

  • How to develop methods for working with clients and agencies - what works and what does not in the context of this complex mental health condition

  • Best Practice – A look around the country at established Hoarding Taskforces along with a video 

  • Recap of learning and feedback 

  • Recommended avenues for further learning.

End of the day - the trainer will be on hand to take your questions 1-2-1 should anyone wish to have a discussion.

This course will be delivered by Clouds End CIC.

Who is this course for?

For frontline staff and managers.


This course consists of 3 live interactive training modules, which will take place during one day, with breaks. When you sign up, you will be signing up for all 3 modules.

We ask for a commitment from delegates to attend all 3 sessions. Sessions are not recorded, and slides will not be available until all 3 sessions have taken place.

Module 1: Wednesday, 6 October 2021 | 9.30am-11.00am

Module 2: Wednesday, 6 October 2021 | 12.00pm-1.30pm

Module 3: Wednesday, 6 October 2021 | 2.30pm-4.00pm

Cost and bookings

Members - £95 per person - all three modules are included in this price - if you are a Homeless Link member, you will need to login/create a login using your organisation e-mail address in order to access the member rate

Non-members - £125 per person - all three modules are included in this price

Book and pay online

Book online here

Bookings to be invoiced

For bookings of 3 or more places, an invoice can be raised - please email Lana.Newby@homelesslink.org.uk to make bookings to be invoiced. Please provide names and email addresses of the delegates wishing to be booked for the training. We are unable to take requests for invoicing for fewer than 3 people for our online training.

Cancellation policy

Please find our cancellation policy for public online delivered training here

Bookings for larger groups

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation.

Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815​ for more information. Prices are from £850 for up to 20 staff members.