Motivational Interviewing: an introduction

Who is this course for?

Frontline staff in the homelessness and supported housing sector.

What will you learn?

On completion of this course you will have:

• Explored the theory, philosophy and spirit underpinning motivational interviewing.
• Looked at an applicable range of models of change.
• Have practised a range of communication skills including; 
  • Feedback
  • Reflective listening
  • Affirmation
  • Rapport building
• Discussed the pitfalls of motivational interviewing and how they can be avoided.
• Explored the process by which change occurs, and the role of workers in assisting movement through the application of motivational interviewing techniques.
• Explored how motivational interviewing could be used to support client change.
• Discussed how to apply a range of practical strategies to promote client engagement.
•  Considered the principle reasons clients are reluctant or ambivalent about engage with the assessment or services.
• Have made an outline personal action plan to implement the learning.

Module 1

The first module will broadly focus on introducing the MI model of change, promoting and developing client engagement and the context of an MI approach in delivering client support.

• Introduction to the course
• The origins and definition of MI (A brief overview)
• Understanding change
• Exploring motivation and client feedback
• Looking at current ways of working with MI – Outcomes Star
• Promoting and developing client engagement

Module 2

This module aims to develop understanding of the MI model of change and how the model can be used to help our clients. In addition participants will know a range of tools to promote and develop engagement when using MI.

• Learning review
• Exploring the MI model of change
• An overview of applicable Motivational Interview approaches
• Exploring the importance of empathy
• Working with and resolving Ambivalence
• Decisional Balance Exercise and a round up useful MI Tools
• Understanding and dealing with Resistance and Discord

Module 3

The concluding module will continue to develop participants understanding of a MI approach can help clients by focusing on using communication skills within a MI context

• Learning review
• Core MI skills, introducing OARS – Open Questions, Affirmation, Reflective Listening and Summarising
• Looking at communication within the context of MI
  • Client Centred
  • Listening
  • Reflective Listening
• The importance of summarising
• How to elicit Change Talk
• Developing Rapport
• Further Learning
• Questions

Duration

How our online training courses work: Each course subject consists of 3 modules, which will take place over 3 consecutive weekly installments. The course will be tailored to address the needs of the sector during COVID-19. When you sign up, you will be signing up for all 3 modules.

We ask for a commitment from delegates to attend all 3 sessions. Sessions are not recorded, and slides will not be available until all 3 sessions have taken place.

Module 1: Tuesday, 2 March 2021 | 2.30pm-4.00pm

Module 2: Tuesday, 9 March 2021 | 2.30pm-4.00pm

Module 3: Tuesday, 16 March 2021 | 2.30pm-4.00pm

Cost

£75.00 per person - all three modules are included in this price

Payment is by card via PayPal. For bookings of 3 or more places, an invoice can be raised - please email Lana.Newby@homelesslink.org.uk to make bookings to be invoiced. We are unable to take requests for invoicing for fewer than 3 people for our online training.

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation.

Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815​ for more information. Prices are from £850 for up to 20 staff members.

Bookings

For individual/small group bookings for the dates above - Book your place

I really enjoyed the training and the subject matter, it was really well presented and Jo was brilliant, very friendly and informative. I would attend again and am interested in pursuing this further.

Sara Cockrill,

Talk To Us

Lana Newby

Events officer

Lana develops and co-ordinates our range of scheduled training and events.

Telephone: 07950 954 473
Email: lana.newby@homelesslink.org.uk