Trauma-informed for managers

Thursday, 16 December 2021
Online | 9.30am-4.00pm

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

Along with information about Complex Trauma and its impact, the course provides delegates with an understanding of why implementing trauma-informed approaches is necessary.

We explore key methods of applying a trauma-informed approach in services and delegates will have the opportunity to reflect on wider organisational systems and procedures.

Delegates will also be given information about how to recognise Vicarious/Secondary Trauma within their team and how they can support their staff to implement learning from their own training.

Who is this course for?

  • Operational and Senior Managers looking to implement trauma-informed approaches across their team or organisation.
  • Organisations who are not yet, or are in the early stages of, working in a psychologically-informed way.

The course will cover:

  • An overview/recap of Complex Trauma and an exploration of the impact on individuals
  • What being trauma-informed looks like (including how gender-informed fits in with trauma-informed approaches)
  • Applying a safety and strengths-based approach to staff wellbeing/support and how risk can be managed effectively through the lens of safety
  • Complex Trauma and the impact on staff (Vicarious Trauma/Empathy Fatigue) and how managers can support as effectively as possible
  • How to apply this to services using an internally driven self-assessment approach.

Please note that, due to the sensitive nature of this training course, delegates might feel anxious or upset by some of the course content if it relates to their own experiences. They must be aware of the course content beforehand, to be emotionally prepared for the day. Please ensure that all delegates read this course outline ahead of the training. They will be able to step out during the session if needed. There is no requirement for delegates to share personal experiences on this course.


This course consists of 3 live interactive training modules, which will take place during one day, with breaks. When you sign up, you will be signing up for all 3 modules.

We ask for a commitment from delegates to attend all 3 sessions. Sessions are not recorded, and slides will not be available until all 3 sessions have taken place.

Module 1: Thursday, 16 December 2021 | 9.30am-11.00am

Module 2: Thursday, 16 December 2021 | 12.00pm-1.30pm

Module 3: Thursday, 16 December 2021 | 2.30pm-4.00pm

Cost and bookings

Members - £95 per person - all three modules are included in this price - if you are a Homeless Link member, you will need to login/create a login using your organisation e-mail address in order to access the member rate

Non-members - £125 per person - all three modules are included in this price

Book and pay online

Book online here

Bookings to be invoiced

For bookings of 3 or more places, an invoice can be raised - please email to make bookings to be invoiced. Please provide names and email addresses of the delegates wishing to be booked for the training. We are unable to take requests for invoicing for fewer than 3 people for our online training.

Cancellation policy

Please find our cancellation policy for public online delivered training here

Bookings for larger groups

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation. This course can be booked to be delivered in-person from January 2022 (subject to government advice).

Please contact or telephone James on 07375 042 815​ for more information. Prices are from £850 for up to 20 staff members.