Unconscious Bias: awareness and tackling

Tuesday, 23 February 2021
Online | 2.30pm-4.00pm

This course will help delegates to understand the psychology of unconscious bias and how to overcome it; enabling positive working relationships with colleagues and the clients you support.

Unconscious Bias is a bias we are unaware of. It is the combination of views and opinions, some of which may be inaccurate or irrational, but have been acquired across our history of our work and personal lives. 

Our background, personal experiences, societal stereotypes and cultural context can have an impact on our decisions and actions without us realising. Unconscious bias is something we all have as humans. 

These biases can often negatively affect our dealings with people and general decision making in life. Unconscious bias affects us all. 

During our work and personal lives we will meet individuals from different backgrounds, with different life experiences, and this will bring various challenges.

Understanding and being aware of unconscious bias is both a vital and valuable skill to have within yourself and within your organisation.

This training course will provide you with the information you need to understand this concept and how awareness of it and managing it will enhance your daily interactions with clients and colleagues, and within your personal life.

Who is this course for?

All staff and managers within homelessness, supported housing or Local Authority services, including HR managers and staff involved in creating organisational policies.

What will you learn?

This course will:

  • Define what unconscious bias is
  • Explore the psychology behind our thinking processes, the how and why unconscious biases are formed
  • Explore the sociological model which explains how values systems are created in individuals and how this is links to individuals developing unconscious biases
  • Enable delegates to spot unconscious bias within themselves and/or within your organisation, and the possible impact of this on clients and colleagues
  • Discuss the concept of micro-aggressions and how to overcome these
  • Discuss why we all need to be aware of unconscious bias, particularly in our sector
  • Explore how awareness of unconscious bias can support your organisation's values and equality and diversity strategy and goals
  • Look at the tools and strategies one can use to manage unconscious biases.

Please note: This is a challenging and emotive subject, this course may trigger some emotions. We do our best to facilitate a safe and psycholically informed environment and teaching style for the benefit of delegates attending this course. 


How our online training courses work: Each course subject consists of 3 live interactive training modules, which will take place over 3 consecutive weekly installments. The course will be tailored to address the needs of the sector during COVID-19. When you sign up, you will be signing up for all 3 modules.

We ask for a commitment from delegates to attend all 3 sessions. Sessions are not recorded, and slides will not be available until all 3 sessions have taken place.

Module 1: Tuesday, 23 February 2021 | 2.30pm-4.00pm

Module 2: Tuesday, 2 March 2021 | 2.30pm-4.00pm

Module 3: Tuesday, 9 March 2021 | 2.30pm-4.00pm


£75.00 per person - all three modules are included in this price

Payment can be made by card via PayPal. For bookings of 3 or more places, an invoice can be raised - please email Lana.Newby@homelesslink.org.uk to make bookings to be invoiced. We are unable to take requests for invoicing for fewer than 3 people for our online training.

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation.

Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815​ for more information. Prices are from £850 for up to 20 staff members.


For individual/small group bookings for the dates above - Book your place

I really enjoyed the training and the subject matter, it was really well presented and Jo was brilliant, very friendly and informative. I would attend again and am interested in pursuing this further.

Sara Cockrill,

Talk To Us

Lana Newby

Events officer

Lana develops and co-ordinates our range of scheduled training and events.

Telephone: 07950 954 473
Email: lana.newby@homelesslink.org.uk