Universal Credit and Supported Accommodation

Develop your understanding of Universal Credit in relation to the people you support who are living in Supported Accommodation 

This day will explore the key rules for Universal Credit and Housing Benefit and the need to claim housing benefit to cover rent for people living in supported accommodation. The session will also consider how to claim both benefits and the role of support workers in helping to claim these benefits and resolve difficulties that might be encountered with either. 

Who is this course for?

Anyone who works in supported accommodation who needs further knowledge about the welfare benefit system because it’s their job to give practical support to occupants who are dependent on welfare benefits. The course might also be useful for those who manage such accommodation services and those who have other roles such rent arrears officers and Resettlement workers.  

What will you learn?

On completion of this course you will:

• Universal Credit entitlement rules including the housing cost element
• Key Housing Benefit rules
• Alternative Payment Arrangements, Budgeting advice, Direct Deduction for arrears; including rent
• The process for claiming both UC and HB
• Problems in claiming these benefits for those in supported housing
• The implications of gaining employment in supported housing  
• How support workers can be important in resolving difficulties 
• Moving on from supported housing into private sector accommodation and the issues and problems that might arise

Costs (in-house training)

This course can be booked in-house for a team of up to 16

Members: £799
Associate members: £920
Non-members: £1,150

Please note: Bookings can now be made for 3rd June onwards 


Talk To Us

Lana Newby

Events officer

Lana co-ordinates our range of scheduled training and events.

Telephone: 020 7840 4497
Email: lana.newby@homelesslink.org.uk